(I have no intention of ever sending this letter to Mega bus)
I will start off with a compliment because my mother taught me it is always best to start out with a compliment. Your prices are the best I have seen, so thank you for that.
Now, I have to say I was quite disappointed with my trip. When I paid for a Mega-bus ticket I thought I would be travelling on a Mega-bus. What did I see when I arrived at my bus stop at Penn Station? A bus that was anything but mega. It was just a regular old Greyhound bus. If I wanted Greyhound I would’ve climbed aboard with them.
I wish I could say that was my only complaint, but alas it is not. I don’t expect this mode of transportation to be first class, but the bathroom was also not mega. It was basically a porta-potty. Do you know how terrifying a porta-potty is for a female, especially one that is in motion? You try and go to the bathroom with the fear of a bump and then a splash!
I know this may sound like a bit much also, but you have an entertainment system built into the bus, why not use it? It can be quite boring to just sit there and look at the passing traffic. Why install the system if you are not going to use it. Do you know how many bored children there are in America who would kill to have that system? (Something for you to think about when you lay your head on your mega pillow.)
Thank you for your time.
Sincerely,
Chelsea Callahan (A Mega Unhappy Customer)
I will start off with a compliment because my mother taught me it is always best to start out with a compliment. Your prices are the best I have seen, so thank you for that.
Now, I have to say I was quite disappointed with my trip. When I paid for a Mega-bus ticket I thought I would be travelling on a Mega-bus. What did I see when I arrived at my bus stop at Penn Station? A bus that was anything but mega. It was just a regular old Greyhound bus. If I wanted Greyhound I would’ve climbed aboard with them.
I wish I could say that was my only complaint, but alas it is not. I don’t expect this mode of transportation to be first class, but the bathroom was also not mega. It was basically a porta-potty. Do you know how terrifying a porta-potty is for a female, especially one that is in motion? You try and go to the bathroom with the fear of a bump and then a splash!
I know this may sound like a bit much also, but you have an entertainment system built into the bus, why not use it? It can be quite boring to just sit there and look at the passing traffic. Why install the system if you are not going to use it. Do you know how many bored children there are in America who would kill to have that system? (Something for you to think about when you lay your head on your mega pillow.)
Thank you for your time.
Sincerely,
Chelsea Callahan (A Mega Unhappy Customer)
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